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Simple Email Question

Its interesting how a simple question is fraught with so many complexities: 1. Let’s start with the first part of your question: “Can you add a deodorizer to your prespray or rinse water….” The answer...

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FAQs – Deodorization

Q – Hey Jim, what would I use a “fogger” for? A – If you offer fire damage restoration, its a good way to distribute smoke deodorizing treatments. Actually, a fogger is great for duct sealing,...

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FAQs – Pet Stain & Odor

(Several of our Blog participants have asked for ideas for consumer type articles, and a recent interview I participated in seems to be just what might be needed!) CHECK THIS OUT: Q – WHAT ARE THE...

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FAQs – Lingering Odors After Cleaning

(Q) Hey Jim,I have a clothing store account that I clean on a regular basis. Next door there is a deli that had severe water damage, and the water that intruded into the clothing store contained blood...

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Pet Odor Removal: The Right Tools Aren’t Always Enough!

One of the most important tools to enter our industry has been “sub surface extraction tools”, such as the Water Claw and Flash Extractor. With proper use of these tools, heavy spills that create...

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Upholstery Pet Odor Removal Challenges

The principles of removing pet odor from upholstery fabrics are similar to those that are used for carpet.  Source removal, the need for the deodorizing treatment to reach the source of the odor, etc...

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Your Customer’s Perception of Odor and Clean

I saw a commercial last night for a popular home deodorizing product. In the dramatization, a filthy couch in an abandoned building was treated with this product and individuals were blindfolded,...

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Urine Treatment on Fine Fabrics: What Defines Success?

I had an exchange of emails and phone calls with a fine fabric specialist from California last week regarding urine damage on a high end natural fiber chenille fabric.  The way that he handled it was...

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When Bad Things Happen To Good Cushions

I received a series of emails and calls this week from two different fine fabric specialists about gross contamination of cushions on upholstery.  Specifically vomit and urine. In each case, a guest in...

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3 Tips for Successful (and Safe) Pet Odor Removal from Upholstery

Upholstery that has been exposed to minor pet “accidents” rarely exhibit odor, but as the warm and (in many regions) humid, weather begins, such odors may become more apparent. Most services who clean...

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“S.A.F.E.” PET ODOR CONTROL PROCEDURES

by Jim Pemberton For years, conventional wisdom stated that it was best to liquify and remove all traces of urine residue with an acid spotting agent before the application of pet odor control...

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“S.A.F.E.” Upholstery Odor Control Services

by Jim Pemberton – the Fine FabriCare Guy Upholstery that has been exposed to minor pet “accidents” rarely give off odor, but as the warm and (in many regions) humid, weather begins, such odors become...

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Safe, Affordable, Fast & Effective, 21st Century Urine Odor Control Products

by Jim Pemberton Todays overwhelming variety of specialty deodorization products for very specific tasks has left many cleaners feeling bewildered as to what products they should use and just where...

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Pet Odor: “More To It Than Meets The Nose!

by Jim Pemberton With hot weather and humidity back – pet odor issues once again come to the forefront.  With the use of 21st Century odor removal technology, the elimination of pet odor is not really...

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Urine Problems on High Value Upholstery: Define Success?

by Jim Pemberton The customer’s cat (male)had urinated (sprayed) on the inside back of the chenille  sofa, and which left both an odor and a stain. The specialist did a thorough inspection, and wisely...

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Pet Odor Challenges With Upholstered Furniture

by Jim Pemberton The challenge to the upholstery cleaner is that most carpet deodorization processes require a great deal of water to deliver the deodorizing treatment to the contaminated area and...

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BactiBarrier® FAQs (updated regularly)

by Jim Pemberton – Pembertons Learning Center FREQUENTLY ASKED QUESTIONS * How does the BactiBarrier® Cleaning System work? * Is BactiBarrier® Protector technology a quaternary compound? * How is...

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Reducing Post Cleaning Carpet Odors

by Jim Pemberton – Fabric Pro Specialist What frustrates a cleaning professional is when a customer who was happy with the cleaning job at its completion calls a day or two later with a complaint. In...

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